If for any reason you're not satisfied with your order...
• all items may be returned or exchanged within 14 days
• all refunds are issued within 30 days.
All Love Middy couture—everything in our "Wear" category and lots in "Nest," too,—are made-to-order...and that kind of attention to detail takes tiiiiime.
Unless otherwise noted, Love Middy orders ship within 2-4 weeks. During that process you'll get a handful of helpful emails updating you on your order status; however, during that special phase of the couture process—while your design is being brought to life—don’t think we’ve forgotten you, Girl. The quiet means your treasure is coming together. The moment it’s ready, we’ll be a hollaback girl and let you know.
We use the following carriers to deliver our orders:
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders being sent via First Class USPS will not have tracking numbers.
The rate charged, if any, for the shipping of your order is based on the weight of your products and your location. Before the final checkout page you will be shown what the cost of shipping will be, if any, and you will have a chance to not place your order if you choose not to.
If an item in your order is delayed or on back order, we will ship you the part of your order that we can immediately fulfill. When the delayed item becomes available, we will ship you the rest of your order. You will not be charged additional shipping and handling for the second shipment.
Your item must be in its original, unused condition to be returned (unless there is a manufacturer defect) and returned within 14 days of your purchase.
To initiate a return:
1) Please email email@example.com to request a refund. You will then be emailed a tracking number and a pre-paid shipping label.
2) Include in your package a signed letter stating the reason for your return and the original receipt.
Mail your returned item to:
10 Stanridge Rd.
Chagrin Falls, OH 44022
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If your clothing item is in like-new condition, you may exchange your clothing item for a different size or color.